Effective date: April 24, 2020
WH Software Ltd ("us", "we", or "our") operates the ProMaster Master-Keying Mobile application (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We collect several different types of information to provide and improve our Service to you.
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, the IP address of your mobile device, your mobile operating system, unique device identifiers and other diagnostic data ("Usage Data").
WH Software Ltd uses the collected data for various purposes:
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.
During the use of this service, you may transfer sensitive User-Generated Data via our service. Most of this data will be protected with end-to-end AES encryption.
To make use of regular end-to-end AES encryption, an encryption key will need to be transferred to the mobile device via our service. The encrpytion key transfer process will also be protected with AES end-to-end encrypted.
As such, we have no way of accessing User-Generated Data tranferred through or stored on the Service.
However, specific User-Generated Data fields are required to be transferred unencrypted. These are limited to:
All other job data, including but not limited to door numbers, door pinning, key numbers, key cuts and keying is encrypted to the destination device and is not readable by the Service
WH Software Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We may request access or permission to certain features from your mobile device, including your mobile device's storage, microphone, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
Device storage permissions are required to facilitate the storage of downloaded jobs and track progress.
Device microphone permissions are only required to facilitate hands-free navigation. The micropone data is parsed via Google Speech Recognition API service and used in-app. This data is not stored by our service.